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Customer Relationship Marketing Agency | Quenzel Marketing Agency | Fort Myers, Florida

CUSTOMER RELATIONSHIP MARKETING AGENCY.

Quenzel & Associates provides the full range of strategic, implementation and R.O.I. customer relationship marketing services necessary to grow our client’s business.

We see too many instances where the marketing focuses 100% on acquiring new customers. We see many successful businesses strike a marketing balance between customer acquisition and customer relationship management… after the initial sale.

Today, success requires ‘Customer Experiences’ which distinguish your business from your competitors. Everything your company does before, during, and after the sale reinforces consumer perceptions of your brand.

How companies ‘Walk Their Talk’ directly impacts their bottom-line. Q&A consistently sees significant differences between ‘Satisfied’ customers & ‘Completely Satisfied’ customers with respect to Repeat Purchases, Retention Rates, Customer Loyalty and Likeliness to Recommend.

Customer Relationship Marketing Services

The days of automatic growth are over. Today, power flows from an increasingly informed & confident consumer. If you don’t know how today’s consumer gathers information & makes decisions on what brands to buy; you’re going to be left behind in the race for business.

Request Information About Our Full Range of Strategic, Implementation & R.O.I. Customer Relationship Marketing Services.

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